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Live System Support

In 2023, live system support (LSS) remains crucial for industrial stakeholders.

Dans un contexte marqué par l’émergence de l’Industrie 4.0, l’optimisation des coûts, la disponibilité, l’obsolescence, la verticalisation des marchés et la responsabilité sociale sont autant de défis majeurs. Par ailleurs, l’intégration de technologies avancées et la conformité réglementaire s’avèrent incontournables pour assurer une performance opérationnelle durable et compétitive.

Context

At a time when the Industry is undergoing its own digital transformation, Apside is proposing a LSS 4.0 offer, which capitalises on the leverage points of data, artificial intelligence, IoT, the Cloud, and cybersecurity to improve its clients’ performances and to help them to transition from reactive maintenance to predictive maintenance.

A partner recognised by major industry stakeholders, Apside has been providing support for several years now, covering issues obsolescence monitoring, obsolescence technical resolution, industrial support.

Apside's support

For several years now, Apside has been supporting the stakeholders of the industrial sector in multiple ways (technical support, service centre), covering the following focuses :

In particular, the Apside experience has allowed them to :

Increase the prioritisation capacity ; of obsolescence resolutions, cleaning up and updating alternative databases
Increase the resolution of obsolescence lines by proposing pertinent solutions
Reduce the lead time between the emergence of an incident, its industrial processing, and its resolution, whether it be document-based or technical applied to the team thus enabling greater consistency between the applicable definition and the definition use.

Drafting of maintenance policies (management, quality, control, outsourcing monitoring, etc.)
Resource needs assessment
Supervision of maintenance activities
Organisation and implementation with Technical Support / Grouped Technical Support / Skill Centres (SC) / results-based commitment (fixed-rate, agile fixed-rate)
Sustainability management (obsolescence, stock and supply management, LBO management, polling, substitute identification, etc.)

Le groupe propose des profils opérationnels expérimentés dans le secteur industriel :

The group offers operating profiles with experience in the industrial sector :

Predictive maintenance engineer
Industrial data analyst
Industrial cybersecurity expert
Reliability and availability engineer
Industrial support engineer
Industrial performance management specialist
Industrial 3D printing expert
Logistics and intelligent supply chain specialist
Maintenance cost analyst
Maintenance 4.0 training manager

Driven by technical and functional expertise, Apside is expanding its offering and supporting its clients with the exploitation of knowledge through its internal academy, and particularly thanks to its Follow Your Collab scheme, which is dedicated to stakeholders in the aeronautics sector.

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Industry

Production engineering

Apside has positioned itself to support its clients with their production engineering and the deployment of tools across the entire industrial life cycle.

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Digital Fresk: raise awareness amongst your teams!

Apside thus offers you the option of delivering this digital fresk workshop directly within your structures.

Climate Fresk: raise awareness amongst your teams!

In 2023, corporate social responsibility is being questioned more than ever. At a time when the climate situation is becoming increasingly alarming, it's vital to make organizations aware of the current situation, so that they can embark on a process of transition.

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ISC: Industrial Systems Cybersecurity

With its ISC (Industrial Systems Cybersecurity) offer, the Apside Cyber department provides you with support throughout your products' life cycles, securing them and resolving any cybersecurity issues.

Digital learning

Training catalogue

By expanding your company's training offering, you enable your employees to enhance their skills thanks to a catalog of personalized digital learning courses in a training area specific to your organization.

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Digital learning

Training digital transformation

Academy by Apside can help you choose the tools you need to set up a digital academy (distance learning platform or equivalent tool), so you can continue to capitalize on the training systems your organization has put in place.

Industry

Complex and Critical Systems

In an ever-changing world, industrial companies are under increasing pressure to improve efficiency while complying with safety and reliability standards such as D0178, D0254, EN50128, EN9100 associated with the aeronautical sector.

Digital learning

Training coaches

Academy by Apside gives your business experts the essentials of professional training, from design to delivery. This course covers the basics of training and pedagogical engineering, as well as neuropedagogy.

Service

Retail & Luxury Goods

Against a backdrop of digitalization and omnichannel consumption, where the customer experience needs to be totally revisited, Apside offers its support to leaders in the retail and luxury sectors to better meet consumer expectations.

Cloud

Software Testing & Quality

In 2023, at a time when information systems are increasingly complex, and security and confidentiality issues are more pressing than ever, guaranteeing reliable, high-performance software has become essential for all organizations.

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Live System Support

Context

Apside's support

Drafting of maintenance policies (management, quality, control, outsourcing monitoring, etc.)

Resource needs assessment

Supervision of maintenance activities

Organisation and implementation with Technical Support / Grouped Technical Support / Skill Centres (SC) / results-based commitment (fixed-rate, agile fixed-rate)